- We collect the details you give us when you register interest or sign up to our guides email, and we use them only for those things.
- We never sell your details. We share them only with the services that run this website, such as our hosting, email and booking providers.
- You can ask to see, correct or delete your details at any time by emailing privacy@buyingdesk.co.uk.
Who we are
This website, buyingdesk.co.uk, is run by Get Marketing Online Ltd, trading as Buying Desk. We are the controller of the personal data collected on this website, which means we decide how and why it is used.
- Company number 11670996, registered in England and Wales
- Registered office: 105 High Street, Brentwood, Essex, CM14 4RR
- Registered with the Information Commissioner's Office (ICO), registration number ZB011173
- Privacy contact: privacy@buyingdesk.co.uk
What this notice covers
This notice covers buyingdesk.co.uk only: our marketing website, including our enquiry forms, calculator, area checker, guides and email sign-up.
It does not cover a dealer's buying site. If you valued or sold your car on a dealer's buying site, that dealership is responsible for your details, and its own privacy notice explains how they are used. We provide the technology behind those sites and handle the data on the dealer's behalf.
What we collect
When you register interest or ask us to contact you, we collect your name, your dealership's name, your mobile number, your email address, and your answers to the optional questions on the form (such as how you heard about us and roughly how many cars you buy). We also record whether you ticked the box to receive our guides email.
After you register, you can choose to pick a time. We already have your name, dealership, mobile number and email from that form. No booking calendar is loaded unless one is connected, and then only on the register page after you choose to pick a time.
When you sign up to our guides email, we collect your email address and a record of when and where you agreed to receive it.
When you use the area checker, we use the postcode you enter to check availability. We don't store it with your name or other details.
When you use the calculator, the figures you enter stay in your browser and in the page address, so you can share them. They are not personal data, and we don't store them.
When you email us, we collect your email address and whatever you choose to include.
When you visit the site, our systems process technical information such as your IP address and browser details. This is needed to deliver the site, protect our forms from spam and abuse, and, only if you allow it, to understand how the site is used through Google Analytics. See our cookie notice.
Why we use it and our legal basis
| What we do with it | Legal basis under UK GDPR |
|---|---|
| Replying to your enquiry, calling you back and talking about whether Buying Desk suits your dealership | Taking steps at your request before a contract, and our legitimate interest in responding to business enquiries |
| Arranging and holding the call you booked | Taking steps at your request before a contract |
| Sending our monthly guides email | Your consent. You can unsubscribe at any time using the link in every email |
| Protecting our forms from spam, bots and abuse | Our legitimate interest in keeping the site secure |
| Understanding how the site is used (Google Analytics) | Your consent, given through our cookie banner |
| Keeping records to show we have followed the law, such as consent records | Our legal obligations and legitimate interests |
Where we rely on legitimate interests, we have balanced them against your rights. We only contact you about Buying Desk, and you can ask us to stop at any time.
We do not sell your personal data, and we do not use it to make automated decisions that affect you.
Who we share it with
We use trusted providers to run this website. They handle your data only on our instructions.
| Provider | What they do for us | Where the data may be processed |
|---|---|---|
| Vercel | Hosts the website | UK, EU and USA |
| Resend | Sends our form notifications and guides email | USA |
| Cloudflare (Turnstile) | Checks form submissions come from people, not bots | Global network |
| Google (Google Analytics) | Measures how the site is used, only if you consent | USA |
We may also share personal data if the law requires it, or with professional advisers such as our accountants and lawyers.
Transfers outside the UK
Some of our providers process data outside the UK, mainly in the USA. When this happens, we make sure appropriate safeguards are in place, such as the UK Extension to the EU-US Data Privacy Framework or the UK International Data Transfer Addendum to the EU Standard Contractual Clauses. You can ask us for more detail about the safeguards for a particular provider.
How long we keep it
- Enquiries that don't lead to working together: 12 months from our last contact, then deleted.
- Guides email subscribers: until you unsubscribe. We then delete your email address within 30 days, except for a minimal record that you unsubscribed, which stops us emailing you again by mistake.
- Consent records: as long as we need to show that you agreed.
- Security and server logs: kept for a short period, normally no longer than 30 days.
If you become a customer, we keep the details we need under our contract with you. Our customer terms explain how long.
Your rights
You have the right to:
- ask for a copy of the personal data we hold about you
- ask us to correct anything that is wrong or incomplete
- ask us to delete your data
- ask us to restrict how we use it, or object to how we use it
- ask for your data in a portable format
- withdraw your consent at any time, where we rely on it, without affecting what we did before
To use any of these rights, email privacy@buyingdesk.co.uk. We'll reply within one month. There's normally no charge.
If you're unhappy with how we've handled your data, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Children
This website is for businesses. It isn't aimed at anyone under 18, and we don't knowingly collect their data.
Changes to this notice
We'll update this notice when how we use personal data changes. The date at the top shows when it was last updated.
Company details
- Company name
- Get Marketing Online Ltd
- Trading as
- Buying Desk
- Company number
- 11670996
- Registered in
- England and Wales
- Registered office
- 105 High Street, Brentwood, Essex, CM14 4RR
- ICO registration
- ZB011173